Shipping Policy

Thank you for shopping with SipByMo. Please read our shipping policy carefully before placing your order.

Processing Time

All SipByMo drinks are handcrafted fresh in Adelaide. Orders are processed within 1–3 business days of payment confirmation. You will receive an email notification once your order has been dispatched.

Delivery — South Australia (Local)

We offer local delivery within Adelaide and surrounding suburbs. Delivery typically takes 1–2 business days after dispatch. Local delivery fees are calculated at checkout based on your location.

Delivery — Interstate

We ship to all Australian states and territories. Interstate delivery typically takes 3–7 business days after dispatch depending on your location. Shipping costs are calculated at checkout.

Important Note — Perishable Products

SipByMo beverages are made from fresh, real ingredients with no artificial preservatives. Because of this, we strongly recommend selecting express shipping for interstate orders to ensure your drinks arrive fresh. SipByMo is not responsible for product quality if standard shipping is selected for interstate orders.

Order Tracking

Once your order is dispatched, you will receive a tracking number via email so you can monitor your delivery.

Local Pickup

Local pickup may be available in Lightsview, SA 5085. Please contact us at info@sipbymo.com.au before ordering to arrange pickup.

Damaged or Lost Orders

If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date at info@sipbymo.com.au with your order number and photos of any damage. We will work with you to resolve the issue as quickly as possible.

Contact Us

For any shipping enquiries, please email us at info@sipbymo.com.au.